Privacy Policy

Please carefully read the following terms and conditions concerning International orders with www.factory-house.com.
Any order being shipped to a destination may be subject to incremental import duties and taxes that are levied and collected as a part of the International Handling Fee during Checkout.The order total presented at Checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as C.O.D. charges.
When placing an order with www.factory-house.com, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier’s collection fee are in addition to your shipping charge and must be borne by you.
Some items sold on www.factory-house.com may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.
We do not offer free returns and cannot provide a return label as it does not comply with customs regulations.
All prices on www.factory-house.com are shown in U.S. dollars (USD). The price is exclusive of any import duties, taxes.
If you have any questions concerning your order, you must contact us via e-mail here. We do not currently offer a phone number for International inquiries.

PAYMENT OPTIONS
• T/T
• L/C
• PAYPAL